Product Support Manager

Product Support Manager

Job Category
Customer SupportOperations

DXdao is a decentralized collective native to the internet that is building a suite of Web3 products. As these products grow, product management and support is critical to the success of DXdao and its products.

is looking to empower an enthusiastic Product Support Manager who wants to jump right in and start contributing to important initiatives, while interacting with all parts of DXdao.

This position has been closed

What you should be interested in doing:

  • Working on the cutting edge of decentralization
  • Contributing to a distributed, consensus based, onchain organization
  • Driving the execution of all lifecycle processes for DeFi products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
  • Translating product strategy into detailed requirements and prototypes

DXdao is looking for:

  • A DAO/DeFi enthusiast who believes in the power of decentralization
  • An independent, self-starter who is comfortable working in a fast-paced environment
  • A contributor with extensive experience in product management/support
  • Experience with Ethereum or other EVM compatible blockchains; preferably in DeFi or decentralized governance
  • Someone with solid experience in security and testing
  • A contributor with excellent written and verbal communication skills